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Shipping policy

Last updated: January 1, 2026

Thank you for shopping with Velari. Below are the details of our shipping process and delivery timelines.


Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed, it will be shipped and you will receive a tracking number via email.


Shipping Time

After processing, orders typically arrive within 7–12 business days, depending on your location and carrier performance.

Please note that shipping times are estimates and may vary due to factors beyond our control such as carrier delays, customs processing, or high order volume.


Shipping Costs

Shipping costs are calculated and displayed at checkout unless otherwise stated in a promotional offer.


Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking information to update.


Incorrect Address

Velari is not responsible for orders delivered to incorrect addresses provided by the customer. Please ensure your shipping information is accurate at checkout.


Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at support@velari.com and we will assist you as quickly as possible.


International Shipping

Delivery times for international orders may vary depending on customs and local postal services.


Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: support@velari.com
Business Name: Velari